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NMMA 2012 CSI Award Winners Include 28 Heartland Builders

The National Marine Manufacturers Association (NMMA) in September recognized recipients of the 2012 Marine Industry Customer Satisfaction Index (CSI) Awards for the award period from April 2011 through March 2012.

Forty-one boat and engine manufacturers were recognized for excellence in customer satisfaction as part of the NMMA’s CSI program, including 28 that build their products in the Heartland.

The recipients were acknowledged in October at the 2012 International BoatBuilders’ Exhibition & Conference (IBEX) in Louisville, Ky.

“It is an honor to recognize these manufacturers for their outstanding focus on the creation of quality products and an enjoyable customer experience,” NMMA director of CSI programs Terry Leitz said. “Recipients of the CSI Awards are leading the recreational boating industry forward by ensuring feedback from their customers is an integral part of their planning and manufacturing functions.”

 The Heartland manufacturers to win 2012 NMMA CSI Awards include:

Avalon / Tahoe, Alma, Mich.
Pontoon Boats

Bayliner, Knoxville, Tenn.
Sterndrive Bowrider Boats
Sterndrive Cuddy and Express Boats

Bennington Pontoon Boats, Elkhart, Ind.
Pontoon Boats

Chaparral Boats, Nashville, Ga.
Deck Boats
Sterndrive Bowrider Boats
Sterndrive Cuddy and Express Boats

 Crestliner Boats, Little Falls, Minn.
Aluminum Outboard Boats

Cypress Cay Pontoons, Fort Wayne, Ind.
Pontoon Boats

Forest River Marine, Middlebury, Ind.
Pontoon Boats

Formula Boats, Decatur, Ind.
Sterndrive Bowrider Boats
Sterndrive Cuddy and Express Boats

G3 Boats, Lebanon, Mo.
Pontoon Boats
Aluminum Outboard Boats

Godfrey Pontoon Boats, Elkhart, Ind.
Pontoon Boats

Harris FloteBote, Fort Wayne, Ind.
Pontoon Boats

Honda Marine, Alpharetta, Ga.
Outboard Engines

Hurricane Boats, Elkhart, Ind.
Deck Boats

Indmar Products, Millington, Tenn.
Inboard Engines

Lowe Boats, Lebanon, Mo.
Aluminum Outboard Boats
Deck Boats
Pontoon Boats

Lund Boat Company, New York Mills, Minn.
Aluminum Outboard Boats
Fiberglass Outboard Boats

Manitou Boats, Lansing, Mich.
Pontoon Boats

MasterCraft Boat Company, Vonore, Tenn.
Inboard Watersports Boats

Mercury Marine, Fond du Lac, Wis.
Outboard Engines
Inboard Engines
Sterndrive Engines

Moomba Boats, Maryville, Tenn.
Inboard Watersports Boats

Palm Beach Pontoons, New Ulm, Minn.
Pontoon Boats

Polar Kraft, Elkhart, Ind.
Aluminum Outboard Boats

Premier Marine, Wyoming, Minn.
Pontoon Boats

Robalo Boats, Nashville, Ga.
Fiberglass Outboard Boats

Sea Ray Boats, Knoxville, Tenn.
Deck Boats
Inboard Express Cruisers Boats
Inboard Motor Yachts and Trawlers
Sterndrive Bowrider Boats
Sterndrive Cuddy and Express Boats

Supra Boats, Maryville, Tenn.
Inboard Watersports Boats

Tiara Yachts, Holland, Mich.
Inboard Express Cruiser Boats
Inboard Fishing Express Boats

Yamaha Motor Corp., Kennesaw, Ga.
Outboard Engines

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